Contact Us

Have a question about our site? We're here to help.

Reach Out to Us

We appreciate your feedback, questions, and suggestions. If you’ve found an error on our website, have a suggestion for a new tool or article, or just want to say hello — we’d love to hear from you.

📧 Email Us

info@checkunisastatus.co.za

We aim to respond to all enquiries within 48 hours.

⚠️ Important: We are an independent website and are not affiliated with UNISA. We cannot assist with any of the following:
  • Checking your application or registration status
  • Processing applications or registrations
  • Fee payments, refunds, or account queries
  • Module selection or academic advice
  • Exam results or re-marks
  • NSFAS applications or bursary queries
  • Student number recovery or password resets
  • Any official UNISA student services

For any of the above, you must contact UNISA directly using the official channels listed below.

Official UNISA Contact Details

If you need help with your student account, application, registration, or any other official UNISA matter, please use the following official contact channels:

📞 Telephone

General Enquiries:
012 429 4111

Student Enquiries:
0861 670 411

📧 Email

General Info:
info@unisa.ac.za

Study Info:
study-info@unisa.ac.za

🌐 Online

myUNISA Portal:
my.unisa.ac.za

UNISA Website:
www.unisa.ac.za

📍 Walk-In

Main Campus:
Preller Street, Muckleneuk
Pretoria, 0003

UNISA has regional offices across South Africa. Check the official website for your nearest branch.

What We Can Help With

Our team can assist you with:

  • Questions about how to use our calculators and tools
  • Reporting errors or outdated information on our website
  • Suggesting new tools, articles, or features
  • Reporting broken links or technical issues with the site
  • General feedback about the website
  • Partnership or collaboration enquiries

Feedback & Suggestions

We’re always looking to improve. If there’s a topic we haven’t covered, a tool you’d like us to build, or anything else we can do to make your UNISA journey easier, please let us know at info@checkunisastatus.co.za.

Your feedback helps us serve the UNISA student community better.