UNISA Regional Offices 2026
UNISA Regional Offices 2026
While UNISA is a distance learning university, it maintains regional offices across South Africa where students can access in-person support. Regional offices offer services including application and registration assistance, document submission and collection, fee payments, library access, computer labs, student counselling, and general enquiries. Major UNISA regional offices include: Pretoria (Muckleneuk campus — main campus, Sunnyside campus), Johannesburg (Florida campus), Durban, Cape Town, Polokwane, Nelspruit, Rustenburg, Bloemfontein, Port Elizabeth, East London, Kimberley, and Mthatha. Satellite offices exist in smaller towns.
When visiting a regional office, bring your SA ID document, UNISA student card, and any relevant documentation related to your query. Operating hours are typically Monday to Friday, 08:00 to 15:30. Some offices close for lunch. During registration periods (January-March), offices are extremely busy.
Arrive early and be prepared to wait. Many services that previously required in-person visits can now be done online through myUNISA. Check if your query can be resolved online before making the trip. For exam venues, UNISA allocates you to the nearest examination centre which may or may not be at a regional office..
Major UNISA Regional Offices
Gauteng Province
- Muckleneuk Campus (Main): Preller Street, Muckleneuk, Pretoria. Full services including main library, admin offices, and student services.
- Sunnyside Campus: Corner Rissik and Mears Streets, Sunnyside, Pretoria. Student support services and computer labs.
- Florida Campus: Corner Christiaan de Wet and Pioneer Avenue, Florida, Johannesburg. Full regional office services.
KwaZulu-Natal
- Durban Regional Office: 230 Stalwart Simelane Street, Durban. Registration, library access, and student support.
Western Cape
- Cape Town Regional Office: 15 Jean Simonis Street, Parow. Full regional office services including library and computer labs.
Other Provinces
- Polokwane: Limpopo region services
- Nelspruit: Mpumalanga region services
- Rustenburg: North West region services
- Bloemfontein: Free State region services
- Port Elizabeth / Gqeberha: Eastern Cape region services
- East London: Eastern Cape region services
- Kimberley: Northern Cape region services
- Mthatha: Eastern Cape region services
What to Do Before Visiting
Before making the trip to a UNISA regional office, take these preparatory steps to ensure your visit is productive:
- Check if your query can be resolved online through myUNISA — this saves time and travel costs
- Check the operating hours of your specific office — hours may vary by location
- Prepare all relevant documentation: student card, SA ID, and documents related to your specific query
- Visit outside of peak periods if possible — January-March and July are the busiest months
- Arrive early in the morning for shorter queues
Services You Can Access Online Instead
Before making the trip to a regional office, check if your query can be resolved online. The following services are fully available through myUNISA:
- Registration: Register for modules entirely online during the registration period
- Assignment submission: Upload assignments through the myUNISA portal
- Fee payments: Pay via credit/debit card or EFT through myUNISA
- Document requests: Request official academic records and transcripts online
- Personal details updates: Change your address, contact numbers, and email online
- Module cancellation: Cancel modules through the online cancellation form
- Exam timetable: View your personalised exam schedule online
- Results: Check your marks and academic record online as soon as they are released
- Financial information: View your fee balance and payment history
Services that may still require an in-person visit include submitting original documents for verification, certain types of document collection, face-to-face student counselling, and resolving complex registration or financial issues that cannot be resolved through normal channels.
Frequently Asked Questions
Major offices are in Pretoria (Muckleneuk, Sunnyside), Johannesburg (Florida), Durban, Cape Town, Polokwane, Nelspruit, Rustenburg, Bloemfontein, Port Elizabeth, East London, Kimberley, and Mthatha.
Services include: application and registration assistance, document submission, fee payments, library access, computer labs, student counselling, and general enquiries.
Walk-in visits are accepted at most regional offices. However, during peak periods (January-March), queues can be very long. Arrive early to avoid long waits.
Bring your SA ID document, UNISA student card, and any documentation related to your specific query. Have your student number memorised or written down.
Not necessarily — UNISA allocates exam venues based on your registered address. Your exam venue may or may not be at a regional office. Check your exam timetable on myUNISA for your assigned venue.
Related UNISA Guides
- UNISA Status Checker — check your application status
- UNISA Courses List — browse all qualifications
- Fees Calculator — estimate costs
- How to Apply to UNISA — application guide
- Registration Guide — step-by-step registration
Frequently Asked Questions
Major offices are in Pretoria (Muckleneuk, Sunnyside), Johannesburg (Florida), Durban, Cape Town, Polokwane, Nelspruit, Rustenburg, Bloemfontein, Port Elizabeth, East London, Kimberley, and Mthatha.
Services include: application and registration assistance, document submission, fee payments, library access, computer labs, student counselling, and general enquiries.
Walk-in visits are accepted at most regional offices. However, during peak periods (January-March), queues can be very long. Arrive early to avoid long waits.
Bring your SA ID document, UNISA student card, and any documentation related to your specific query. Have your student number memorised or written down.
Not necessarily — UNISA allocates exam venues based on your registered address. Your exam venue may or may not be at a regional office. Check your exam timetable on myUNISA for your assigned venue.